At The WP Butler, you build a custom maintenance plan to suit your needs, meaning that you can add as many or as few of these services as you want.
There’s nothing quite like having the knowledge of someone who’s been working with WordPress day in and day out for several years to call upon when you have a question. So if you’re looking for the best method for organising your content, or wanting to know which plugin will best serve your specific needs, then my expertise is nothing more than an email away.
Restore from backup
Whether you made a little mistake, or your site was wiped out by a hardware failure, there’s no need to fear: getting your site restored from your most recent backup (or a specific backup of your choosing) is just a quick request away. I prioritise these requests because I know how important it is to get your site back to the state that you need.
One of the first things I encourage each new client to do is to request a security audit. This involves me going through your site, looking for common tripping points and hardening your installation through best practices. This is all done free of charge and is tailored to your site’s specific needs.
There’s a lot to learn about WordPress, and that can be daunting for a lot of users. Thankfully, there are some resources to help guide you from the simplest of tasks, like creating a new post, to some more complex things like post revisions and custom fields.
I’ve teamed up with the experts in this field, WP101, to provide you access to their full suite of videos, which are constantly updated to reflect the latest version of WordPress and all of its features. You’ll be able to watch all of the WP101 videos right from your own dashboard at your own pace and as many times as you want.
I back up your site on a schedule of your choosing. I make sure that you’ve always got a recent backup of both your database and your whole site so that whether you make a small editorial mistake and want to restore your database, or your site gets hacked, you’ve always got an appropriate backup to revert to.
Your backups are first made locally (on your server), and then sent off-site to a secure S3 bucket. Then the local backup is deleted, to stop your server from getting overloaded with backup files. If needed, access to your S3 backup folder can be provided.
And if you ever need to restore from a backup, that’s included in every plan free of charge.
Having your site infected with malware is one of the moments we all fear. However, in addition to proactive measures, like securing your site (every client gets a security review, free of charge), malware scanning helps to find troublesome code on your site.
I scan regularly for malware and once we identify it, we can discuss the best way to go about removing it.
Updates are the key to keeping your site secure. Updates close loopholes and security flaws that have been uncovered, so making sure that they get installed regularly is critical to making sure that you aren’t leaving vulnerabilities available to be exploited. You also get the added bonus of cool new features.
I recommend updates at least once a week, and more often if your site is a bit more critical.
If you don’t visit your site that often, or you just don’t know what to look for, it can be helpful to have a knowledgeable expert looking over both the front-end of your site and the back-end, proactively looking for issues and ways to improve your site.
If you’d find the regular review of an expert pair of eyes useful, then you might consider adding Site Reviews to your maintenance plan, as a proactive way of keeping your site in tip-top shape.
Uptime monitoring means that I’m checking your site regularly (every 5 minutes) to make sure that it’s still online. If I get a report that it goes down, you’ll get an email notification so that you are then able to take corrective action and get your site back online as quickly as possible, to minimise downtime and lost revenue.
While it’s usually safe to update WordPress, your themes and plugins, sometimes conflicts arise. The Small Fixes option is designed to take care of these issues when they happen as well as help with small tasks on your site, such as if you want a CSS change made. Generally, any task which takes less than about 15 minutes would be covered.